Terms & Conditions

Credo National 2 Pty Ltd – Privacy Policy v1.0

Credo National 2 Pty Ltd is committed to providing quality services to you and this policy outlines

our ongoing obligations to you in respect of how we manage your Personal Information. We have

adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy

Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your

Personal Information. A copy of the Australian Privacy Principles may be obtained from the website

of The Office of the Australian Information Commissioner at www.aoic.gov.au


What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal

Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including the job application & recruitment

process, correspondence, by telephone and facsimile, by email, via our website

www.credo.com.au, or from third parties. We don’t guarantee website links or policies of

authorised third parties.


We collect your Personal Information for the primary purpose of providing our services to you,

providing information to our clients and marketing. We may also use your Personal Information for

secondary purposes closely related to the primary purpose, in circumstances where you would

reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at

any time by contacting us in writing. When we collect Personal Information we will, where

appropriate and where possible, explain to you why we are collecting the information and how we

plan to use it.


Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such

things as an individual’s racial or ethnic origin, political opinions, membership of a political

association, religious or philosophical beliefs, membership of a trade union or other professional

body, criminal record or health information.

Sensitive information will be used by us only:

• For the primary purpose for which it was obtained

• For a secondary purpose that is directly related to the primary purpose

• With your consent; or where required or authorised by law.


Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from

you. However, in some circumstances we may be provided with information by third parties. In

such a case we will take reasonable steps to ensure that you are made aware of the information

provided to us by the third party.


Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and

• Where required or authorised by law.


Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss

and from unauthorized access, modification or disclosure. When your Personal Information is no

longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy

or permanently de-identify your Personal Information. However, most of the Personal Information

is or will be stored in client files which will be kept by us for a minimum of 7 years.


Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it,

subject to certain exceptions. If you wish to access your Personal Information, please contact us in



Credo National 2 Pty Ltd will not charge any fee for your access request but may charge an

administrative fee for providing a copy of your Personal Information. In order to protect your

Personal Information, we may require identification from you before releasing the requested



Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to

make sure that your Personal Information is accurate, complete and up-to-date. If you find that the

information we have is not up to date or is inaccurate, please advise us as soon as practicable so we

can update our records and ensure we can continue to provide quality services to you.


Policy Updates

This Policy may change from time to time and is available by request – contact



Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

98/45 Gilby Road, Mount Waverley

1300 168 441