Terms & Conditions
Credo National 2 Pty Ltd – Privacy Policy v1.0
Credo National 2 Pty Ltd is committed to providing quality services to you and this policy outlines
our ongoing obligations to you in respect of how we manage your Personal Information. We have
adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy
Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your
Personal Information. A copy of the Australian Privacy Principles may be obtained from the website
of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal
Information we collect include: names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including the job application & recruitment
process, correspondence, by telephone and facsimile, by email, via our website
www.credo.com.au, or from third parties. We don’t guarantee website links or policies of
authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you,
providing information to our clients and marketing. We may also use your Personal Information for
secondary purposes closely related to the primary purpose, in circumstances where you would
reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at
any time by contacting us in writing. When we collect Personal Information we will, where
appropriate and where possible, explain to you why we are collecting the information and how we
plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such
things as an individual’s racial or ethnic origin, political opinions, membership of a political
association, religious or philosophical beliefs, membership of a trade union or other professional
body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from
you. However, in some circumstances we may be provided with information by third parties. In
such a case we will take reasonable steps to ensure that you are made aware of the information
provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss
and from unauthorized access, modification or disclosure. When your Personal Information is no
longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy
or permanently de-identify your Personal Information. However, most of the Personal Information
is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it,
subject to certain exceptions. If you wish to access your Personal Information, please contact us in
writing.
Credo National 2 Pty Ltd will not charge any fee for your access request but may charge an
administrative fee for providing a copy of your Personal Information. In order to protect your
Personal Information, we may require identification from you before releasing the requested
information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to
make sure that your Personal Information is accurate, complete and up-to-date. If you find that the
information we have is not up to date or is inaccurate, please advise us as soon as practicable so we
can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available by request – contact
careers@credo.com.au
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
98/45 Gilby Road, Mount Waverley
1300 168 441